Happ88 takes every user's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Last Updated: 1 January 2026We have built a robust data protection system so you can play with peace of mind, without worrying about the security of your personal information.
All data transmitted between your device and happ88 servers is protected with 256-bit SSL encryption. Your personal and financial information cannot be accessed by unauthorized parties under any circumstances.
Happ88 has never and will never sell users' personal information to any third party for marketing or commercial purposes. Your data is used solely for platform operations and legal compliance.
We only collect information that is genuinely necessary to provide our services, process transactions and fulfil identity verification (KYC) requirements. No excess data is collected without a clear purpose.
Happ88 users have the right to access, update, and request deletion of their personal data at any time. We respect your right to your own data and make this process straightforward through our support channels.
The happ88 privacy policy is built on Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We ensure all our data handling practices remain compliant with applicable legal requirements.
Happ88 operates transparently in the handling of user data. We maintain complete records of data processing activities and are ready to provide information to users who wish to know how their data is used.
This Privacy Policy describes how happ88 ("we", "Company") collect, use, disclose and protect your personal information when you use our website, mobile app and all our services. Please read this document carefully. By continuing to use the happ88 platform, you confirm that you have fully understood and agreed to this Privacy Policy.
Happ88 is an online gaming platform operating for users in Malaysia. We understand that user trust is our most valuable asset, and that trust begins with responsible data protection.
This Privacy Policy applies to all information we collect through:
We collect various types of information depending on how you interact with the happ88 platform. Below are the main categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / passport number | KYC verification, legal compliance |
| Contact Information | Email address, phone number | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Account security, fraud detection |
| Usage Data | Game records, betting history, activity logs | Service operations, platform analytics |
| Communication Data | Support chat logs, emails, complaints | Issue resolution, service improvement |
Some of this information is provided directly by you during registration or while using our services. The rest is collected automatically through tracking technologies such as cookies and server logs when you use our platform.
Happ88 uses the information collected for the following purposes, all of which are directly related to operating the platform and delivering services to users:
Happ88 does not sell, rent, or trade users' personal information to third parties. However, in certain limited situations, we may share information with the following parties:
In all data sharing arrangements, we ensure that recipients have adequate data protection measures in place and use the information only for the stated purpose.
The security of your personal data is happ88's highest priority. We implement multiple layers of protection to ensure your information remains safe at all times:
We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, your data will be retained for a period required by applicable law before being securely deleted.
Happ88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you browse our website.
We use the following types of cookies:
You can manage your cookie settings through your browser at any time. Please note that disabling essential cookies may affect the functionality of the happ88 platform.
As a happ88 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we update or correct any inaccurate personal information we hold about you.
You may request the deletion of your personal data, subject to applicable data retention requirements.
You have the right to object to the processing of your personal data for specific purposes such as direct marketing.
You may request your personal data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations defined by law.
To exercise any of the above rights, contact the happ88 support team via Live Chat or email. We will process your request within 30 business days from the date of receipt.
The happ88 platform is intended for adult users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
If we discover that personal information has been collected from an individual under the age of 18 without appropriate age verification, we will immediately take the following steps:
The happ88 platform may contain links or integrations to third-party websites or services such as game providers, payment providers, or technology partners. It is important that you understand the following:
We encourage you to read the privacy policy of every third-party website you visit via links from the happ88 platform before providing them with any personal information.
Happ88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes:
Your continued use of the happ88 platform after any changes to this Privacy Policy are published constitutes your acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our data protection team will respond to all privacy-related enquiries within 5 business days. For formal complaints, we are committed to providing a written response within 14 business days.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied with how we handle your privacy-related requests.
Now you know how happ88 protects your privacy. Join over 80,000 Malaysian players who game safely and confidently on our platform every day.